Training modules/Dealing with online harassment/slides/when-to-contact-miraheze/en

Handling reports: When to contact Miraheze
Miraheze Sysadmins and Code Of Conduct teams deal with severe harassment complaints, performing investigations where appropriate. These can lead to global "Terms of Use bans" in the most serious of cases.

There are several situations where it might be appropriate to refer a report to T&S:
 * Threats to life and limb: Serious threats, such as death threats or threats of terrorism must be forwarded to board[at]miraheze.org - If you are comfortable doing so, you should also consider contacting your (or the target's) local authorities to report such threats as the board are not around 24/7. Assume all threats are serious, even if they don't sound plausible. If you are not comfortable making a call yourself, email the threat into us. You may also ping us on IRC and/or Discord to get quick help.
 * Serious complaints of harassment: In the case of ongoing and serious harassment, serious enough that you or your team don't feel comfortable handling it yourself, the report may be forwarded to abuse@miraheze.org.